FAQ

Everything you need to know about instant screen sharing.

We keeping our product intentionally narrow so you and your customers can jump into a support session in seconds without reading a manual.

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✓ Zero installations ✓ 1-Click sharing ✓ Secure WebRTC

Live session preview

Skreen is not a bloated meeting tool; it is a laser-focused, one-link solution for visualizing customer issues.

Customer screen appears here The viewer is ready as soon as the customer accepts the browser share prompt.

Do my customers need to create an account or install anything?

No. They simply click the secure link you send them and select 'Start sharing' in their browser.

Can multiple support agents watch the same session at once?

No. To protect privacy and ensure bandwidth quality, each session strictly allows a single, verified viewer.

What happens if the customer accidentally closes their browser tab?

The session is instantly terminated, the WebRTC connection is severed, and the secure link expires immediately.

Can I invite my entire support team to my workspace?

Yes. Workspace owners can easily invite colleagues via email and assign them either 'owner' or 'member' roles.